Jimmy R Silva
Sr Technical Trainer, AWS Singapore
Singapore's first fully cloud-native insurer (all-in on AWS) | 1M+ customers
๐ค AI Claims Assistant
Automate claims intake, document extraction, and faster resolution using RAG + Knowledge Bases
๐ฌ Policy Q&A Chatbot
Customers ask about coverage, premiums, and benefits โ answered instantly via Bedrock Agents
๐ Document Summarization
Summarize lengthy policy docs, medical reports, and compliance requirements
๐ก๏ธ Underwriting Copilot
AI assists underwriters with risk assessment, flagging anomalies, and recommending decisions
๐ Compliance & Guardrails
PII redaction, content filtering, and regulatory compliance using Bedrock Guardrails
๐ Internal Knowledge Agent
Employees query internal playbooks, HR policies, and product guidelines via RAG
Source: Singlife completed all-in migration to AWS (2024) โ first insurer in Singapore fully on cloud
Developing Generative AI Applications on AWS
| Topic | Details |
|---|---|
| Breaks and lunch | After Modules / 12pmโ1pm |
| Security | Display your badges |
| Cell phones | Silent Mode |
๐ฃ๏ธ Discussions and chat
๐ฏ Activities
๐งช Labs and demos
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